Legal & Compliance

Privacy Policy

Last updated: August 2026. This policy explains how AXYE collects, uses, and safeguards your personal data when using our website and services.

1. Information We Collect

When you browse or purchase on the AXYE platform, we collect the following categories of data:

—Identity data: full name, shipping coordinates, account profile.
—Contact data: email address, telephone number.
—Transaction data: purchase history, invoice records, payment transaction IDs (processed via encrypted Razorpay gateways).
—Technical data: IP address, browser type, device identifiers, essential cookies.
—Profile data: saved items, wishlist preferences.

2. How We Use Your Data

Your personal information is processed strictly for legitimate operational purposes:

—To process and dispatch your orders, issue tax invoices, and send shipping notifications.
—To process 7-day product replacement requests and provide customer support.
—To detect, prevent, and investigate fraud or security vulnerabilities.
—To comply with statutory accounting and tax regulations under Indian law.

3. Cookies & Local Storage

AXYE utilizes essential cookies and local storage tokens to preserve your visual theme preference (Light/Dark Mode), shopping cart state, and user authentication tokens securely.

4. Data Sharing & Security

AXYE does not sell or rent your personal information. We partner exclusively with certified infrastructure providers (Firebase Google Cloud Security, Razorpay Payment Gateway, Resend Email Services) for order execution.

5. Contact Our Data Protection Desk

If you have questions regarding your data privacy or wish to request data erasure, please write to us at Axyestore.in@gmail.com.

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